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Design for intelligence: Apps, evolved
Intelligence is a core part of building a great modern app. App extensions, Siri suggestions, voice, widgets, App Clips — we've designed all of these features to help make everyday tasks easier for people who use our platforms. Learn about the origins of the intelligent system experience, and find out how integrating intelligently with the system can help make your app more convenient, relevant, and intuitive, making your features the focus. Learn more about designing for intelligence in the next part of our series, "Discover new opportunities."
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Related Videos
WWDC 2020
- Add configuration and intelligence to your widgets
- Broaden your reach with Siri Event Suggestions
- Create quick interactions with Shortcuts on watchOS
- Decipher and deal with common Siri errors
- Design for intelligence: Discover new opportunities
- Design for intelligence: Make friends with "The System"
- Design for intelligence: Meet people where they are
- Design high quality Siri media interactions
- Empower your intents
- Evaluate and optimize voice interaction for your app
- Expand your SiriKit Media Intents to more platforms
- Feature your actions in the Shortcuts app
- Integrate your app with Wind Down
- Wednesday@WWDC
- What's new in SiriKit and Shortcuts
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Hello and welcome to WWDC.
Hi. My name's Mark Mikin, and I'm the Siri Experience Evangelist here at Apple.
I know this is WWDC, but it wouldn't quite be WW if we didn't have a session about why you should build something in addition to all the awesome videos we've made about how to build it.
And this is one of those "why" sessions. In particular, we want to talk about something we call system intelligence from a few different perspectives and over the course of a few videos.
First we'll define it, and then I'll talk about how it relates to design and then how it's powered by extensibility.
So now let's explain what we mean when we say "the intelligent system experience." You've probably heard terms at previous WWDCs like "proactive," and being proactive is a key part of this.
Another piece of it is Siri, which is why I, the Siri Experience Evangelist, am here talking to you.
So over the course of the next several videos, my colleagues at Apple, the ones that actually work on these technologies, will help me define just exactly what we mean when we say "intelligent system experience" and what you can do to be a part of that system.
Let's get started with the most basic definition, which we'll build on throughout these videos.
I found the simplest way to explain it is that it's how the operating system works with the apps that people use every day to make "the everyday" easier for people.
And that's intelligence.
Now, it's easy to view the features we place under this umbrella, like Voice and Siri Suggestions, as a convenience. It makes something easier, and you could keep doing it the hard way if you wanted, but that's not quite the right way to look at it. Intelligence should be viewed as a design practice. In fact, it's a design that's, in a way, alive.
So let's talk about this concept of a living design. What do we mean by that? Well, ultimately, what's the core job of a designer? It's to help people accomplish something. And one of the key ways a designer enables this is by leveraging the familiar.
Take this, for example: the "share" button.
When someone using an app wants to share something, how is this capability conveyed to the person using the app? By using a signifier, or a symbol.
In the case of iOS, someone can easily recognize this symbol because it consistently gets used across our apps and yours.
In other words, it's a platform convention.
And guess what? Intelligence is a platform convention too.
It's something enabled and reinforced by its consistent appearance on the platform.

