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Financial Times
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UK outsourcing

  • Wednesday, 22 April, 2026
    Retirement
    Capita loses Royal Mail pension scheme contract after failures

    Minister lacks ‘confidence’ in outsourcer’s ability to implement and transition to new operating model

    Two Royal Mail workers move a mail cart between red delivery vans outside a collection office.
  • Tuesday, 21 April, 2026
    UK schools
    UK school meal providers warn against push into ‘the world of lentils’

    Government wants healthier menus as 26% of children in England are overweight or living with obesity, according to NHS

    A child fills a blue tray with pasta, carrots, and a tortilla wrap with meat at a primary school lunch counter.
  • Monday, 16 February, 2026
    UK financial regulation
    Carillion’s ex-CEO drops challenge to his fine for misleading investors

    Contractor’s collapse forced UK government to step in to maintain key services including school meals

    Richard Howson leaves Portcullis House after giving evidence, with other people and media present in the background.
  • Wednesday, 7 January, 2026
    UK economy
    Carillion finance directors accept FCA fines eight years after its collapse

    UK watchdog penalises Richard Adam and Zafar Khan over failures to highlight problems at outsourcing group

    A worker in a crane cab lowers a large "Carillion" sign from a construction crane amid city buildings.
  • Wednesday, 27 August, 2025
    UK Government
    Whitehall hands out AI contracts worth £573mn in efficiency push

    UK ministers hope technology can help streamline civil service, reduce government waste and save billions

    The OpenAI logo displayed on a screen, with a blurred computer keyboard in the background under purple lighting
  • Thursday, 7 August, 2025
    Politics
    Serco and Mears see declining asylum hotel businesses

    Outsourcers refocus operations as UK government winds down controversial system

    A hotel housing migrants
  • Tuesday, 8 July, 2025
    UK politics
    Labour MPs hit out at party’s plans for Mitie-sponsored drinks soirée

    Politicians and trade unions warn event is at odds with government’s pledge to expand ‘insourcing’

    The Shard
  • Friday, 20 June, 2025
    UK economy
    Directors’ Deals: Mitie chair buys into results day weakness
    Mitie security guards
  • Wednesday, 26 February, 2025
    Grenfell Tower disaster
    UK seeks to ban companies named in Grenfell report from government contracts

    Public inquiry into deadly fire triggers proposals to reform way construction materials are tested and regulated

    Grenfell Tower covered in scaffolding and a sign saying “Grenfell forever in our hearts”
  • Thursday, 13 February, 2025
    UK public services
    UK spending shake-up would allow councils to favour small businesses, says minister

    Plan to change public procurement rules to boost local growth and job creation

    Georgia Gould in Westminster Hall, London, England on February 12 2025
  • Wednesday, 12 February, 2025
    National Health Service
    Deficits at NHS trusts in England more than double

    Rising cost of temporary staff and increased outsourcing to the private sector weigh on health service

    Montage shows a stethoscope against a data background
  • Thursday, 6 February, 2025
    Politics
    Serco wins recruitment contract for UK armed forces worth up to £1.5bn

    Award extends group’s expansion into military contracting amid rise in geopolitical tensions globally

    Army, Navy and RAF service personnel get ready to march in Ypres, Belgium
  • Monday, 27 January, 2025
    Serco Group PLC
    Serco workers plan to strike over UK navy contract negotiations

    Prospect union says proposed changes to existing £1.2bn deal threaten Britain’s nuclear deterrent

    A Serco-operated Royal Navy support tug makes its way in to Portsmouth harbour
  • Thursday, 16 January, 2025
    Serco Group PLC
    Governments are changing in Serco’s key markets. So is its CEO

    Mark Irwin announced retirement from UK contractor days before Trump’s inauguration

  • Sunday, 15 December, 2024
    Support services
    Prison operators offer ex-convicts jobs to tackle ‘revolving door’ of reoffending

    UK groups are under pressure to resolve overcrowding of facilities

    A woman serving food in a canteen
  • Monday, 9 December, 2024
    UK privatisation
    The benefits and limits of privatisation

    We can draw important lessons from the UK’s varied experience

    Martin Wolf
    Holidaymakers play and relax on Borth Beach next to a storm overflow pipe that discharges into the sea
  • Friday, 8 November, 2024
    Serco Group PLC
    Serco shares fall on Australian contract loss and changes to UK national insurance

    UK operator of prisons and asylum accommodation expects a combined £38mn hit in 2025

    A white Serco prison van is seen leaving the gates of Wormwood Scrubs prison in west London. The van is passing through ornate black and gold gates, with the prison's brick towers visible in the background.
  • Tuesday, 5 November, 2024
    Serco Group PLC
    Serco tracking devices on prison vans disabled after cyber attack

    Crews transporting offenders left without security in subcontractor outage that also hit DHL

    A Serco prison van arriving at the Old Bailey, in London
  • Sunday, 3 November, 2024
    Post Office scandal
    Post Office IT provider Fujitsu won £1.4mn public sector contracts since promise to stop bidding

    Two deals were awarded as recently as September despite outcry over Horizon scandal

    Aerial view of Fujitsu office building in Bracknell, England
  • Friday, 1 November, 2024
    Social affairs
    Asylum housing provider Clearsprings’ profits jump on high demand

    Bumper profits risk fuelling government concerns over large amounts paid to private companies to handle politically sensitive issue

    Napier Barracks, a former military barracks in Folkestone that is being used to house asylum seekers
  • Wednesday, 23 October, 2024
    UK immigration
    UK ministers explore using break clauses in asylum housing contracts

    Home Office aims to revise terms or terminate after being ‘shocked’ by private companies’ profits

    A group of people, wearing life jackets and some wrapped in blankets, disembark from a Border Force vessel in Dover, Kent. They are being assisted by officials in high-visibility vests
  • Tuesday, 15 October, 2024
    Mitie Group PLC
    Mitie boosted by summer UK riot response

    Half-year revenues rose 13% after government used outsourcer to provide additional security

    Police confront protesters in central London in July
  • Wednesday, 24 July, 2024
    Politics
    UK could save at least £500mn through better procurement oversight, watchdog says

    National Audit Office says government faces ‘missed opportunity for greater efficiency’ in framework agreements

    NHS supply chain lorry
  • Tuesday, 18 June, 2024
    Law
    Serco settles landmark shareholder lawsuit

    Case over share price drop was first of its kind in England to go to trial

    A Serco flag flies alongside a Union flag
  • Tuesday, 11 June, 2024
    UK infrastructure
    PFI contract disputes risk disrupting schools and hospitals, warns Labour peer

    Lord Hutton urges Treasury to intervene as public authorities and private sector argue over infrastructure deals

    Whittington Hospital in Archway north London
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